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Product Care

Care Guide

Congratulations on the purchase of your new flooring product! 

Your new floor will give you years of enjoyment, as well as add value to your home, especially if you follow a simple care and maintenance routine.

Please note that this care and maintenance information is designed as a guide only and Western Distributors strongly recommends that you ask our friendly staff for the specific care instructions that match your flooring purchase.

Carpets

  1. Regularly vacuum your carpet to stop dust and grit build up
  2. Steam cleaning should be done every 12 to 18 months
  3. Immediately spot-clean spills to prevent staining
  4. Use furniture cups to distribute weight evenly and avoid marks
  5. Use mats at entrances to catch dust and grit

Tiles

  1. Vacuum or sweep your floor regularly to avoid dust and grit build up
  2. Clean up spills immediately, particularly on grout, to avoid staining
  3. Avoid dragging furniture across your tiles, as grit can scratch surfaces
  4. Use a good quality detergent to clean tile surfaces

Vinyl

  1. Vacuum or sweep your floor regularly to avoid dust and grit build up
  2. Clean up spills immediately to avoid staining
  3. Avoid stiletto heels or other sharp or spiky items from coming into contact with your floor

Timber & Laminate

To avoid scratching:

  1. Vacuum or sweep your floor regularly
  2. Use mats at entrances to catch dust and grit
  3. Consider using a rug in high traffic areas
  4. Keep pets, stiletto heels, dirty shoes and hard bristle brooms off your floor

To avoid other damage:

  1. Don’t drag furniture or other items across your floor
  2. Minimise the use of cleaning detergents
  3. Clean up any liquid spills immediately so your floor doesn’t warp
  4. Do not use a steam mop

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